SUPERLOAD Privacy Policy

This Privacy Policy ("Policy") explains how SUPERLOAD ("we," "our," or "us") collects, uses, processes, and shares information when you access or use the Service.

By using the Service, you consent to this Policy.

1. Information We Collect

• Account Information: Your email address and related details to create and manage your Account. We do not collect or store your load board login credentials.
• Usage Data: Information regarding your use of the Service, including features accessed, loads viewed or interacted with, and general workflow activity.
• Technical Data: Browser type, version, operating system, IP address, device identifiers, and performance logs.
• Communications: Records of correspondence with us, including support requests.

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service
• Enhance and improve features, workflows, and usability
• Analyze usage patterns and trends
• Develop new functionalities
• Ensure security and compliance
• Communicate updates, offers, and support

3. Data Sharing and Disclosure

We may share information as follows:

• Service Providers: With vendors and contractors who support hosting, analytics, and technical operations.
• Affiliates and Partners: With affiliated entities and business partners for Service improvement and feature expansion.
• Aggregated/Anonymized Data: We may process and share aggregated or anonymized data (e.g., usage statistics, feature adoption trends) with third parties. This information does not identify individual users.
• Legal Requirements: When required by applicable law or legal process.
• Business Transfers: In connection with mergers, acquisitions, or restructuring.

4. Data Retention

• Account information is retained as long as your Account is active.
• Usage Data may be stored in aggregated or anonymized form for product development.
• You may request deletion of personal information at any time.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, review, and correct your personal data
• Request deletion of your data
• Object to or restrict certain processing activities
• Export your data in a machine-readable format

Requests can be submitted to superload@supernova.center

6. Data Security

We implement commercially reasonable safeguards (including encryption and restricted access) to protect personal data. However, no method of transmission or storage is completely secure.

7. Policy Updates

We may revise this Policy from time to time. If changes are material, we will provide notice via email or in-app notification. Continued use of the Service after changes constitutes acceptance.

8. Contact Information

For questions or concerns about this Policy, please contact us at: superload@supernova.center